Due to some recent issues that have been brought to my attention there is now a need for me
to clarify some things:
All Handle bars are made to your order This means that the ordered you just placed can take up to 8 to 10 weeks
depending on the time of the year.
If we remake a customers custom bar to replace the first custom bars the customer is responsible for returning
the first bars back to BRs Custom Bars or set up how and when the bars will be returned . If the contact is not made in 30 day the second pair of bars will be bill
out to you. If and when the bars are returned the customer will be reimbursed there money back for the
returned bars .
If youdecide to cancel a bar order after the bars has been made and shipped out to you you own it sorry .
If you have altered your front end in any way you need to notify me. If you do not notify me, then I am not liable
for damages or improper fit of handle bars or guards. My designs are for stock measurements and stock
I explain the measurements to every customer when the order is placed. Before any bar leaves the shop the
measurements are double checked and verified to match the order.
If you order cables and you provide me with the measurements you need, I am not liable if they do not fit.
Do not tear your bike apart until you receive your bars. We run into problems sometimes.
I will not send a pair of bars out that are not up to my standards just to get them out the door.
If by some chance your bars are damaged in shipping, DO NOT dispose of the box or contents of the box.
If it is due to Fed Ex's error, they will need to schedule a time to inspect the package and contents for damage.
Please contact the office if your bars are damaged and I will work with you to resolve the issue.
If you needed your bars to arrive to the shipping address quicker than Fed Ex Ground, you will be responsible
to pay the difference before the bars leave the shop. We do not over night or two day bars for customers
under any circumstances.
we do not guarantee powder coating or chrome plating after one year from day of sale. with in one year we will powder coat or work with the chrome shop to get the bars repaired we do not pay to remove the bars or pay to install them sorry .